Payment Policies
NPOC Wellness and Hydration Clinic is a self-pay practice and does not bill or communicate with insurance companies. All services are due in full at the time of service.
Appointment Deposit & Payment Policy
We accept payments via Stripe, Zelle, and PayPal for your convenience. To confirm your appointment, a 25% deposit of the total service price is required at the time of booking. This deposit secures your scheduled time and ensures that staff and resources are properly prepared for your visit.
A secure Stripe payment link will be sent to you to complete your deposit.
No-Show / Cancellation Policy
If you miss your appointment without prior notice (“no-call, no-show”), your deposit will be forfeited and cannot be applied to future bookings.
Cancellations or rescheduling requests must be made at least 48 hours in advance to avoid loss of deposit.
Payment at Time of Service
The remaining balance (75%) is due at the time of service. A Stripe payment link will be sent to you automatically for the remaining balance, or payment may be processed during your visit.
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Your signature indicates that you acknowledge the above statements and agree to the terms of this Appointment Deposit and Payment Policy. You understand that a 25% deposit is required to confirm your appointment, that the remaining balance is due at the time of service, and that the deposit will be forfeited in the event of a late cancellation or missed appointment.
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I understand that a re-billing fee/financial charge complying with MD State Law will be applied to any overdue balance, and in the event of non-payment, I will bear the cost of collection and/or court costs and reasonable legal fees should this be required. A copy of this agreement will be available in your client portal.
